At AUP, we strive to ensure user satisfaction with our services. If you face any issues that qualify for a refund, you may request one through our support system.

Refund Process:

• Refund requests must be submitted with valid proof of transaction and a clear explanation of the issue.
• Once we verify the request and approve it, the refund will be processed.
• The refund will be credited to the original mode of payment within 6–7 working days after approval.

Conditions:

• Refunds will not be granted for issues arising due to user error or violation of our terms.
• We reserve the right to decline a refund if the request is found to be invalid or fraudulent.

For any refund-related inquiries, please email us at info@aup.org.in with your order details.

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